When it comes to finances, a lot of us stick to what and who we know – whether that’s methods of working out dividing your hard-earned cash or turning to your trusty bank when it comes to using a new service.
At Smart Currency Exchange, we understand that opening an account with a new business can be daunting, especially when money is involved. However, there are several reasons why you should use a currency specialist, like us, over your high-street bank, especially when it comes to making international transfers.
Find out why you should use a currency specialist over your bank
Clients using our services are often transferring large sums of money, which are in some cases, their life savings, so we don’t take any chances. We are an experienced and highly regulated company, and security is our number one priority.
Get started with Smart Currency today
How we protect your money
In addition to providing award-winning service and delivering your payments promptly, we have your security in mind from the first phone call. Here is how we ensure you (and your funds) are protected at every stage of your transfer with us:
FCA authorised
Smart Currency Exchange Ltd is authorised by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2009 (FRN 504509) for the provision of payment services. If you’d like to confirm our FCA authorisation, please visit our listing on the FCA’s Financial Services Register. Our reference number is 504509.
Segregated accounts
All funds are transferred directly to a segregated client account with one of our banks, set up under FCA regulations. These accounts are pooled for all clients in the name of Smart Currency Exchange and the funds within them cannot be used for operational purposes by Smart Currency, including and in the event of administration or liquidation.
Your money will be transferred in, exchanged at the agreed rate and then transferred straight back out to your intended destination.
Personal account manager
Each client of Smart Currency Exchange is assigned a dedicated account manager who will walk you through every step of the exchange process, depending on your requirements. They can thoroughly explain our selection of services and procedures and answer any questions you have along the way. You can contact our team, Monday–Friday, on (+44) 20 7898 0541.
Property expertise
We’re seasoned experts in assisting people buy and sell property overseas. As a team, we have a wealth of knowledge when it comes to large overseas transactions and can provide guidance based on years of experience.
As we’ve helped so many with their currency exchange needs, we have a lot of happy customers who can vouch for our safety procedures and service.
Don’t just take our word for it, see what they have to say…
“Every time I made a transfer of funds, I was guided through it in terms that were easy to understand and follow using a secure window. The thought of sending large sums of money overseas appears a bit daunting at first but Smart Currency Exchange guide you all the way. Highly recommended!” – Jane A, March 2024 via Trustpilot
“Excellent service. Very professional people. Clearly explained everything. All steps, easy to complete. Super-fast transfer at a great rate. Now asking myself why I never used them before.” Richard A, March 2024 via Trustpilot
Click here to get started with Smart Currency
If anything remains unclear, or you would like further help or guidance regarding our security procedures, please call us on (+44) 20 7898 0541. We want every client to know that their funds are in safe hands and that there is no need to worry. We’re happy to address any queries you have at any time.
